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Course Title:

Course ID:

290424 0170 1496MEN

Course Dates :

29/Apr/2024

 To

03/May/2024

Course Duration :

5

Course Location:

London

United Kingdom

Course Fees GBP £ :

Primary Price

£4,555.99

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$5,829.09

VAT may vary depending on the country where the course or workshop is held

Course Category:

Professional and CPD Training Programs

Leadership, Management, Marketing, Strategy, Human Resources, Soft Skills

Course Certified By:

* Professional Training and CPD Programs
Leading to : Executive Diploma Certificate
Leading to : Executive Mini Masters Certificate
Leading to : Executive Masters Certificate

* ESHub CPD
* LondonUni - Executive Management Training
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

Welcome to our comprehensive 5-day course on "Institutional Performance Excellence According to the Standards of the European Model EFQM."
This course is designed to provide participants with a deep understanding of the European Foundation for Quality Management (EFQM) model and how it can be implemented to enhance institutional performance.
Throughout the five days, participants will engage in interactive sessions, case studies, and practical exercises to grasp the principles and practices of EFQM excellence.
Join us for this transformative journey towards institutional excellence based on the EFQM model. Unlock the potential of your organization and drive sustainable success!

Objectives

1. Understand the fundamentals of the EFQM model and its significance in institutional excellence.
2. Learn how to assess and analyse organizational performance using EFQM criteria.
3. Develop strategies for implementing EFQM principles within your institution.
4. Gain insights into best practices and real-world examples of EFQM excellence.
5. Equip participants with the tools and techniques to drive continuous improvement in their organizations.
6. Prepare participants for EFQM certification or accreditation processes.

Who Should Attend?

• Executives and senior leaders responsible for organizational performance.
• Quality managers and professionals seeking to enhance their understanding of performance excellence.
• Consultants and advisors guiding organizations towards excellence.
• Professionals involved in process improvement and change management initiatives.
• Individuals interested in obtaining EFQM certification or accreditation.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day 1:
Understanding EFQM Excellence Framework
• Introduction to EFQM: History, principles, and framework overview.
• Fundamental Concepts: Enablers and results, RADAR logic, levels of maturity.
• EFQM Criteria: Understanding the nine criteria and their interrelations.
• Case Study Analysis: Examining successful implementations of EFQM.

Day 2:
Assessment and Diagnosis
• EFQM Assessment Process: Steps and methodologies.
• Self-Assessment Techniques: Tools for internal evaluation.
• Benchmarking and Best Practices: Learning from top performers.
• Workshop: Conducting a mock EFQM assessment.

Day 3:
Strategy and Leadership
• Strategic Planning: Aligning goals with EFQM principles.
• Leadership Excellence: Characteristics of EFQM leaders.
• Change Management: Implementing EFQM-driven transformations.
• Case Study: Leadership practices in EFQM award-winning organizations.

Day 4:
Operational Excellence
• Process Management: Design, optimization, and innovation.
• Customer Focus: Understanding and exceeding stakeholder expectations.
• Employee Engagement: Strategies for fostering a culture of excellence.
• Workshop: Mapping processes and identifying improvement opportunities.

Day 5:
Continuous Improvement and Sustainability
• Continuous Improvement Tools: PDCA, Lean, Six Sigma.
• Innovation and Learning: Encouraging creativity and knowledge sharing.
• Sustainability: Integrating environmental and social responsibility.
• Certification and Accreditation: Preparation and next steps.

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.